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ONE: Providing updated information on relevant support organizations, including deadline information for certain applications and filings;

TWO: Assigning project managers to support organizations and governmental agencies so as to assure victim awareness of and participation in all relevant programs;

THREE: Serving as a voice for victims to assure that proper officials are aware of victims' needs and concerns;

FOUR: Create and/or support projects that foster community participation and interaction.

Where to Turn's purpose is to provide crisis relief services for victims of any kind of tragedy by aiding them in obtaining the help they need during the recovery process.

Where to Turn will accomplish this purpose by: 

Where to Turn Toy Store shelves full of toys
Crises Relief

When crises hits our area or around the world, Where to Turn is there.  For example, we sent 98,000 donated t-shirts to Haiti after the earthquake.

Image of two masks representing theater
The Prop Shop

Over 2000 Props are available for free to local community theater groups and schools' productions.

Image of Senior Citizens and others dancing at the Senior Citizen's Prom
Senior Citizens Prom

Held at New Dorp HS. Full service prom. Catered by Applebees, DJ, King and Queen of the Prom. Prom attendance has been as many as 225 seniors. 

9/11 Memorial Image: Pennsylvania field monument to honor those who died there on 9/11
9/11 Resources

Where to turn began as an organization assisting those affected in finding necessary resources post-disaster. 

Image of a disaster cleanup: Trash and objects on a street corner
Disaster Recovery

We assist with cleaning up and supporting those effected by Hurricanes, Tornados, Floods and other Natural or Man-made Disasters.

Logo of the Clean Team
The Clean Team

Sponsored by Councilmen Steve Matteo and Joe Borelli, our Clean Team provides hundreds of cleanups, repaintings and graffiti removals yearly.

Image of drawn toys and gifts for children
Holiday Toy Drive

Our Annual Toy Drive provides so much needed holiday happiness to so many of our community's children.

Where to Turn Logo for Resources for Staten Island and Seniors
Resources for Seniors & Staten Island Residents

Are you a Senior or Disabled Person in need of help with snow removal? CLICK HERE.

Snow Removal Volunteers: Click here to Sign-up
Where to turn facebook group page screenshot
Visit our Facebook Page Let's go!
On Saturdays, Join Us for a Facebook Live Tour of the Prop Shop
Our Facebook Group page has the most up-to-date event and program information. Please join our group to follow our latest happenings.

Click the links above to download/view our informative press releases and other documents/images regarding current or recent events and programs 

Photo of Toy Drive Volunteers and Recipients with Santa
Donate Toys for our 2024 Holiday Toy Drive

Get the details below

Read Story
Need Toys for your Child/Children?
Click here to make a request via our Contact Us Form. Make sure to include the age and sex of the children and a contact phone number.
To find out about volunteer opportunities, please contact Where to Turn at 718-619-2371 or email

Where to Turn, Inc. ("Where to Turn"), a New York not-for-profit, had its beginnings shortly after the terrorist attacks of September 11, 2001. It was at this time that it became apparent that many families of victims did not know where to turn to receive the aid they needed. In response, a small group of Staten Island residents began a collaborative effort to help the families.

This nascent effort grew into a support organization that served the families of victims by acting as a clearinghouse for 9/11-related information. By collecting relevant information on many of the 9/11 support groups, Where to Turn was able to direct families to available support groups and services. Where to Turn was also able to get answers to victims' general questions from organizations on both local and national levels, depending on the need. Where to Turn was able to assist families that found themselves caught in various bureaucratic mazes within many support organizations.

As Where to Turn became better known, it began to build relationships with top-level administrators of such support organizations and helped them to become aware of problems or needs that were not being addressed. Where to Turn voiced the families' concerns and successfully enacted changes to the Victim's Compensation Fund as well as the redevelopment of Ground Zero.

Where to Turn soon became one of the primary New York-based clearinghouses for 9/11-related information.

It soon became apparent that the process that we had developed could be used to help all victims of tragedy. In October of 2004 the staff of Where to Turn began to verify and catalogue the various links with which they had been dealing. At launch the Where to Turn Website contained nearly 300 verified links.

The Where to Turn project managers are committed to not only expanding the inventory of listed links but to also review and verify all listed links on a regular basis for activity and accuracy.

Working with our participating organizations as well as our registered members we hope to make Where to Turn the primary clearinghouse for information for all victims of tragedy.

Where to Turn is also working towards building a permanent home for the United in Memory 9/11 Victims Memorial Quilt as part of the Hearts and Hands 9/11 Memorial.

Photo of Founder Dennis McKeon
Dennis McKeon, Executive Director

Since 9/11, Mr. McKeon has coordinated an effort that has provided information and support services to over 1,500 9/11 families. Through Where to Turn he hopes to expand this service to any victim of tragedy. Where to Turn provides easy access to all available support services. Where to Turn has also initiated numerous local community programs such as the Snow shoveling for Seniors Program and the Academic County Awards Program. Mr. McKeon also serves on Community Board 3 on Staten Island. He has lived on Staten Island for the past twenty five years and along with his three sons is very active in the community.

Timothy Rice, Director

Tim Rice is the principal director and manager of the Casey McCallum Rice South Shore Funeral Home in Great Kills. A Staten Island native, Mr. Rice serves on the board of advisors for the American Cancer Society, Staten Island Region and has served for several years as chairman of the Making Strides Against Breast Cancer Walk. Rice is president of the Great Kills Memorial Parade Committee and is a member and former president of the Rotary Club of South Shore, having received Rotary International highest honor, the Paul Harris Fellow Award.

​He resides in Great Kills, Staten Island, with his wife and two sons.

Where to Turn Holiday Toy Drive Poster - Flyer with Drop off details

If you'd like to partner with us for your toy drive or be a drop-off point, visit our Contact Page to inquire.

Chelsea Financial Services Silver Anniversary Logo, sponsor of

Message from Where-to-Turn Sponsor Chelsea Financial Services: